Home | Login | Support | TITAN Helpdesk      
TITAN-Pinnacle
Our Data Center
Hyperion Hosted On Demand Data Center
Host your Hyperion Solutions application with Pinnacle
Data Integrity.

The K2Analytics Data Center is a state-of-the-art facility located in Towson, MD. The facility has fully redundant systems, contains backup generators, waterless fire suppression systems, and biometric security room access. 

Statement on Auditing Standards No. 70, Service Organizations, is an internationally recognized auditing standard developed by the American Institute of Certified Public Accountants (AICPA).

A SAS 70 examination signifies that a service organization has had its control objectives and control activities examined by an independent accounting and auditing firm. A formal report including the auditor's opinion ("Service Auditor's Report") is issued to the service organization at the conclusion of a SAS 70 examination

How do I know my data is safe and secure?

We operate under very strict SAS-70 data center conditions, so you can be assured that the facility and data are safe and secure

What about backup and recovery?

Backup and offsite archival are provided by Iron Mountain, the premiere name in data archival and storage. Data will be stored in an offsite location for 7 years in accordance with Sarbanes-Oxley requirements. Iron Mountain’s facilities and offering is also SAS-70 and Sarbanes-Oxley compliant.

What about disaster recovery contingencies?

Pinnacle has contracted with L3-Communications to provide a hot site located in Denver, Colorado. In case of any catastrophic disaster we can have customers up and running in that facility in a matter of hours. This geographically distinct site is a state-of-the art SAS-70 compliant facility that will keep our customers going should the unthinkable ever happen.

How can I be assured one customer cannot see another customer’s data?

Every customer gets their own domain with primary and backup domain controllers. Security is controlled using Active Directory and the System 9 user provisioning. Each customer gets dedicated top of the line 64-bit HP/Compaq servers with fully redundant power systems, data lines, and disk storage. The segregated n-tier architecture is ideal for applications that can be accessed globally. Customers will be able to apply upgrades and patches to meet their needs and not impact any other customer’s environments.

What kinds of services are included in the offering?

1. Hardware Procurement and Configuration
each customer gets an environment suited to their solution needs

2. Software Installation / Configuration
all operating systems, firewall, and antivirus software are provided

3. Application and Data Integration
we configure and securitize all interaction between data
and application

4. System and Service Management
all servers and services are monitored and administered by our staff

5. Performance Monitoring and Tuning
servers are independently monitored for uptime and tuned for
performance

6. All Server and Database Administration
log archival and database tuning are all performed by our staff

7. Fully Managed 3-Layer security
all Sas70 compliant security is directed by the customer, but
managed by staff

8. 24/7 Live Technical Support
for any issues or requests that arise for global customers

9. Network-based Intrusion Detection System
to ensure against hacking and even “social engineering”

Get more information about hosting your Hyperion Applications

*First Name:
*Last Name:
Company:
*Telephone:   Eg. 800-123-4567
*Email:
Comments:
* = Required Field How did you find out about TITAN-Pinnacle?        
Oracle Certified Advantage Partner
 
 
  Home| Services| Solutions| Partners| Contact Us| Web Site Map| ©1995-2008 TITAN-Pinnacle